Tokyo
police said they took 71-year-old into custody last week after he made
hundreds of toll-free calls over eight days to the customer service section of
major telephone operator KDDI.
TOKYO: A Japanese pensioner has been arrested
after ringing a phone company 24,000 times to complain they had violated his
contract, police and local media reported.
Tokyo police said they took 71-year-old Akitoshi Okamoto
into custody last week after he made hundreds of toll-free calls over eight
days to the customer service section of major telephone operator KDDI.
But this could be the tip of the iceberg, with media
outlets reporting that he made thousands more calls from public payphones to
voice his displeasure with the company and insult customer service staff.
"He demanded that KDDI staff come to him to
apologise for violating his contract.
He also repeatedly hung up his calls immediately after
placing them," a police spokesman said.
He has been arrested on suspicion of "fraudulent
obstruction of business", the spokesman added.
Japan is seeing an increasing number of social problems
caused by the nation's rapidly ageing population.
Old drivers frequently cause fatal car accidents and
railway operators have reported a spike in passenger violence against their
staff from elderly customers.
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